What You Should Know:
- All pre-orders require payment at checkout. This payment does not include shipment.
- TeaBuy Korea 2024 will be open for ordering on Korean New Year’s Day February 10, 2024. It will end on Gogu Day April 19, 2024. All future Morning Crane Tea TeaBuys will begin on Korean New Year’s Day and end on Gogu Day. We hope that this early ordering will ensure that all the teas we order will be available and fresh. We also anticipate that you will receive your teas in a timely manner.
- Please note that due to the nature of our pre-orders, we cannot accept cancellations or order changes after TeaBuy ends on April 19th, 2024.
- A 10% penalty will be applied for all cancellations unless the teas you ordered are no longer available. In this case, you may change your order or request a refund at any time.
- We ship the teas ASAP; however, we cannot estimate nor guarantee a specific shipping date because we can’t determine when producers will ship their teas to us.
- We will advise you when your shipment is ready for shipment and your shipment costs. Only then will we know these costs. When you receive your shipment costs, please send hat payment to us and we will ship the teas to you. With few exceptions. all teas from Korea will be shipped EMS. In the Americas, most teas are shipped Priority mail. Those outside of the USA have the option to have your teas shipped First Class with customs number only. We never inflate these costs.
- We will send you the tracking or customs number when your teas are shipped. You are responsible for tracking and accepting your package.
- Please do not order if you are unable to wait until all teas are picked and shipped. These are fresh-picked teas. The last tea production will take place in June. Then those teas must be shipped to us in Korea where they are then sent directly to you or shipped to us in the USA where they are packaged for each of our clients. Each step takes time. Your patience is appreciated.
- Your order implies your acceptance of these Terms & Conditions.
